Solutions
Omnichannel inbox AI chatbot Guest journey WhatsApp newsletter
For teams
General manager Front office Revenue Spa & wellness
For businesses
Hotel groups Luxury hotels Resorts
More
Case studies Why chatlyn Blog Whitepaper (Free)
Talk to us

Soft Launch/Opening

"Soft launch" or "soft opening" refers to the initial phase of introducing a product or service to the market in a limited capacity. During this phase, the focus is on testing the product or service, gathering feedback from early users, and identifying any potential issues or areas for improvement before a full-scale launch. A soft launch allows companies to fine-tune their offering, build buzz and anticipation among their target audience, and ensure a smoother rollout when the product or service is officially launched to the broader market.

What is a soft launch?

A soft launch is a preliminary release of a product or service to a limited audience before the official launch.

Why do companies conduct a soft launch?

Companies conduct a soft launch to gather feedback, identify issues, and make improvements before the full-scale launch to the broader market.

Ready to transform your guest communication?

Join 1,000+ hotels already using chatlyn to deliver exceptional guest experiences while reducing workload and increasing revenue.