The chatlyn Blog

Best hotel chatbots: honest comparison and buying guide

Compare the best hotel chatbots for guest messaging: languages, PMS integrations, AI quality and pricing, with an honest look at where each fits.

Moving from OPERA 5 to OPERA Cloud: a hotelier's checklist

Where OPERA 5 support actually stands, what migration changes day to day, the pitfalls hotels report, and a checklist to keep guest communication running.

Guest messaging for OPERA Cloud hotels: WhatsApp, email and webchat through OHIP

How OPERA Cloud hotels run guest messaging through OHIP: realtime WhatsApp journeys, every channel in one inbox, reservation context, and a platform comparison.

AI for OPERA Cloud hotels: what Oracle covers and what you add

Oracle put AI inside OPERA Cloud in June 2026. What the assistant does for staff, where the guest-facing gaps sit, and how hotels add an AI layer through OHIP.

What is OHIP? The Oracle Hospitality Integration Platform explained

OHIP is Oracle's API platform for OPERA Cloud. What it is, which events matter to hotels, what an integration involves, and where guest messaging fits.

Examples of AI Tools & Software for Hotels: How to Improve Hotel Operations and Guest Experiences

Discover the best AI tools and software for hotels in 2026: AI chatbots, automation, revenue and guest-service use cases that cut staff workload and lift direct bookings.

Most Effective Hotel Revenue Generating Ideas (Top 8 Ideas in 2026)

Discover the top 8 hotel revenue generating ideas in 2026! Boost your profits with these innovative strategies. Click now for the most effective tips!

WhatsApp Template for Hotels - Personalised Guest Journey

Discover how WhatsApp templates help hotels automate confirmations, upsells, and guest communication while keeping it personal & engaging.

AI Agents for Hotels: Revolutionising the Hospitality Sector

Discover how AI agents for hotels revolutionise guest communication by automating bookings, personalising interactions, and opening upselling opportunities across all channels to boost efficiency and revenue.

Email Marketing for Hotels: Fresh Tips, Fun Ideas & High-Converting Strategies

Revamp your hotel email marketing with these strategies, best practices, and fun ideas. Drive bookings, loyalty, and revenue while exploring complementary channels like WhatsApp.

Hotel Email Marketing: 20 Examples + Why They Work (And When to Use WhatsApp)

Hotel email marketing that works: 20 proven examples + why WhatsApp (98% opens!) beats email. Automate with chatlyn’s PMS integration to drive bookings & guest loyalty.

How to create a WhatsApp newsletter: setup, examples, templates

Learn how to create a WhatsApp newsletter step by step: opt-in setup, template approval, segmentation, examples from hotels, and the tool features that matter.

Hospitality Industry Trends 2025 | Free eBook

Discover the top hospitality industry trends for 2025! Learn how AI, sustainability, and revenue strategies are reshaping hotels. Download our exclusive eBook now to stay ahead!

Technology for Hotel Guest Retention: How to Keep Guests Coming Back

Discover how AI and automation are revolutionising hotel guest retention! From personalised loyalty rewards to automated review responses, learn how hotels use chatlyn to keep guests coming back. Boost rebookings, streamline engagement, and maximise guest satisfaction, all with smart technology!

Top 10 PMS Software You Need to Know About

Compare the top 10 hotel PMS software for 2026 side by side: features, pricing, API access and free trials. Find the best property management system for your hotel.

Conversational Marketing for Hotels: A New Era of Guest Engagement

Hotels that ignore conversational marketing are losing guests. Discover how conversational marketing can skyrocket direct bookings and guest engagement.

Are Boutique Hotels Profitable?

Discover how boutique hotels are boosting profits with chatlyn’s cutting-edge AI tools! Learn the secrets behind enhanced upselling, improved guest engagement, and data-driven decisions in the booming boutique hotel market.

Review Insights for Hotels: Turning Guest Feedback into Gold

Discover how to transform guest feedback into actionable insights that boost your hotel’s success! Unlock expert tips for turning reviews into your ultimate competitive advantage.

Personalised Guest Journey: How Hotels Can Transform Experiences with Tailored Hospitality

Discover how to automate and personalise your hotel's guest journey with AI tools like chatlyn. Save time, boost revenue, and wow your guests.

How AI Will Transform Guest Experience and Communication in the Hospitality Industry

chatlyn Wins World's Best Hospitality Chatbot Solutions Provider 2024

Learn how chatlyn’s AI tools are transforming hospitality and why we’re just getting started. The future of guest experiences is here. Don’t miss what’s coming next!

18th November Newsletter

Get the latest updates! Highlights include event takeaways from IHTF Asia and Alles für den Gast, details on this week’s webinar, and our plans for IHS Munich! Don’t miss out. Check it out now!

October 31st Newsletter

Get a quick GDPR tip, exciting Oracle partnership news, details on our upcoming webinar, and a bit of Halloween fun with our parrot mascot! Check it out for all the updates and insights!

The Importance of Booking Follow-Up Emails: A Guide for Businesses

How to Get Clients for Medical Tourism in 2026

Discover actionable strategies to attract clients in the medical tourism industry. Learn how to build a strong online presence, partner with top healthcare providers, and provide exceptional customer service to grow your business.

How to Improve Customer Experience in Hotels

Discover practical strategies to enhance customer experience in hotels. Learn how personalisation, streamlined processes, and cutting-edge technology like AI chatbots can boost guest satisfaction, loyalty, and revenue. Perfect for hoteliers looking to stay ahead in a competitive market.

Understanding the Key Differences Between GOP and GOPPAR in the Hotel Industry

Discover the key differences between GOP and GOPPAR in the hotel industry. Learn how these essential metrics help optimise hotel profitability and operational efficiency.

Everything You Need to Know About Room Service Apps for Hotels

Discover how chatlyn transforms hotel room service with smooth, app-free guest engagement. Boost efficiency, upsell services, and enhance guest satisfaction without the need for downloads. Learn more!

Guest Experience in Luxury Hotels and Resorts

Discover how luxury hotels and resorts create unforgettable guest experiences through personalised service, exclusive amenities, and cutting-edge technology. Learn the latest trends and insights for delivering exceptional luxury hospitality.

Luxury Hotel Concierge: The Pinnacle of Personalised Guest Services

Discover the ultimate guide to luxury hotel concierges, exploring their key roles, expected behaviours, and the benefits of integrating virtual concierge services for an exceptional guest experience.

WhatsApp for hotels: automation, marketing and guest messaging

The complete guide to WhatsApp for hotels: automated guest journeys, marketing campaigns guests actually open, opt-in compliance, and PMS-triggered messages.

Revolutionise Hotel Management with Hyperintelligent Software: The Future of Hospitality

Discover how hyperintelligent software like chatlyn is revolutionising hotel management with AI and automation. Enhance guest satisfaction, streamline operations, and boost efficiency in the hospitality industry.

Experience Keyless Access: Open Your Hotel Room Door with WhatsApp

Unlock Your Hotel Room with WhatsApp: The Future of Keyless Access is Here! Discover how you can experience smooth, secure, and convenient entry to your hotel room using just your smartphone. Say goodbye to lost keys and hello to cutting-edge technology!

Omnichannel Communication for Hotels - All you need to know

In this article, let’s dive into what these Omnichannel Communication platforms are, why they’re a big deal, and how they can make your business go ‘Wow!’

Artificial Intelligence on WhatsApp: The Customer Service Revolution

Discover how AI is revolutionising customer service on WhatsApp with chatlyn. Learn how this AI solution enhances communication, boosts efficiency, and delivers personalised experiences, transforming the way businesses interact with customers.

Types of PMS Software Used in Hotels: An Essential Guide in 2026

A clear guide to the types of PMS software used in hotels: cloud-based, on-premises and hybrid property management systems, and how to choose the right one.

Hotel guest communication: channels, timing and automation

How hotels run guest communication guests actually answer: the channels that matter, timing across the stay, AI first response, and how to measure it.

WhatsApp chatbot for hotels

What a WhatsApp chatbot actually does for a hotel: instant answers in the guest language, handover to staff, and journey messages triggered by the PMS.

chatlyn Expands Presence to the UAE with New Office in Dubai

chatlyn empowers over 1,000 travel and hospitality entities with AI-powered services

Elevating Resort Guest Engagement: A Complete Guide to Enhancing Guest Experiences with chatlyn

Transform guest experiences at your resort with chatlyn! Explore personalised communication, AI, and predictive analytics to elevate guest engagement. Discover insights and research-backed strategies for success.

Revolutionising Hotel Guest Engagement with chatlyn: A Comprehensive Guide

Elevate hotel guest engagement with chatlyn's innovative solutions. Drive satisfaction, boost revenue, and stay competitive in the hospitality industry.

Strengthening Guest Retention in the Hotel Industry: Strategies and Solutions

Learn what guest retention means in hospitality and the proven strategies to boost your hotel's repeat bookings, loyalty and direct revenue through better guest communication.

Elevating Hostel Experience with Online Chat Solutions

Transform Your Stay: Discover How Online Chat Solutions Elevate Hostel Experiences to Unbelievable Heights! Click to Unleash the Future of Travel Now!

WhatsApp Marketing Examples

Unlock Explosive Growth: 7 WhatsApp Marketing Secrets Revealed! Dive into winning strategies and real examples that catapult engagement and sales. Click now and transform your marketing overnight!

Hotel Marketing Automation Strategies: Elevating Your Hotel's Marketing Game

Discover the game-changing secrets to elevate your hotel's marketing game! Dive into our ultimate guide on hotel marketing automation strategies, featuring innovative tools like chatlyn to streamline operations, deliver personalised experiences, and drive revenue growth.

Marketing Strategy for Resort Hotels: A Comprehensive Guide

Uncover the secrets to skyrocketing your resort's success with our ultimate guide to resort marketing strategies! From making use of cutting-edge technology to enhancing guest satisfaction, we've got you covered. Dive in now and revolutionise your resort's marketing game!

ChatGPT For Hotels: The Best AI Tool For Hotel Industry

Revolutionise hotel guest experiences with ChatGPT, the ultimate AI tool. See how!

How To Get WhatsApp AI Chatbot

Discover 2026's Secrets: Get Your WhatsApp AI Chatbot Easily & Boost Engagement Now!

WhatsApp Campaign Ideas

Boost Your Sales Instantly with These Genius WhatsApp Campaign Hacks! Click to Unleash Secret Strategies That Skyrocket Engagement and Drive Unbelievable Results. Don't Miss Out!

Unconventional and Unmissable on brutkasten.com!

Discover chatlyn's innovative approach to communication in the travel and hospitality industry, as featured on brutkasten.com. Explore insights from Nicolas Vorsteher and chatlyn's global impact.

The (Not So Silent) Rise of the Hospitality & Travel Industry - Trends in 2024

Embark on a journey through the rejuvenated hospitality industry, where innovation meets tradition. Our latest article unveils the dynamic trends and technological breakthroughs shaping the future of hotels and travel. Dive into this brief yet insightful exploration of a sector reborn, and see how it's adapting to a world in motion. Ready for a glimpse into the future of hospitality? Read on for more!

A Comprehensive Guide to an OmniChannel Messaging Platform

In this guide, we're going to explain what is an omni channel inbox and introduce you to chatlyn, a top solution in this field.

Revitalise Your Hotel Revenue Strategies for Increasing Hotel ADR

Unlock the secrets to skyrocketing your hotel revenue with cutting-edge strategies and tech-driven tools. Discover how to boost your ADR and stay ahead in the competitive hospitality industry!

Unlocking the Potential of Self-Service Devices and Tools: Exploring Examples and Meaning

Uncover the game-changing potential of self-service devices: transforming industries and empowering customers with unparalleled convenience! Explore our insightful article for a comprehensive look at self-service technology and its impact on modern businesses.

Exploring the Benefits and Applications of Self-Service Technology (SST)

Understanding Self-Service Technology and its meaning. The role of self-service technology in your business, Why to Use Self-Service Technology?

Upselling in hotels: techniques, timing and examples

How hotels upsell without being pushy: the four stages of the stay, techniques that work at the front desk and by message, and how to measure the results.

Omnichannel Communication Examples

Protecting and Enhancing Your Hotel's Reputation: A Guide to Manage Reputation in Hospitality

This article explores the importance of reputation management for hotels and provides strategies for enhancing guest satisfaction and boosting revenue.

Increase Hotel Revenue: Strategies, Pricing and Ideas for Success

In this article, we will explore effective strategies, innovative ideas and smart pricing approaches to help hotels increase revenue and drive success.

WhatsApp Business App vs. WhatsApp Business Platform (API): Choosing the Right Solution for Your Business

Discover the perfect WhatsApp solution for your business with our comprehensive guide! Learn about the key differences between the WhatsApp Business App and the WhatsApp Business Platform (API) to make an informed decision. Get the most out of WhatsApp with expert insights from chatlyn.