In hospitality, a folio refers to an itemized list of charges incurred by a guest during their stay at a hotel or resort. It includes charges for an accommodation, food and beverage, room service, amenities, and any additional services availed by the guest. The folio serves as a detailed record of the guest's expenses and is typically provided to them upon checkout for review and payment. Additionally, it aids hotel staff in accurately billing guests and maintaining financial records for accounting purposes.
What is a hotel folio?
A hotel folio is an itemized bill that lists all charges incurred by a guest during their stay, including room rates, taxes, and additional expenses.
How can I obtain a copy of my hotel folio?
You can request a copy of your hotel folio from the front desk or reception during check-out, or often through the hotel's online portal or mobile app if available.